📜 Terms & Conditions
Effective Date: 01/03/2025
Welcome to Pearl Nakshatra. By using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General
- These terms apply to all visitors, users, and customers of our website.
- Pearl Nakshatra reserves the right to modify or update these terms at any time without prior notice.
2. Product Information
- We strive to display accurate product details, pricing, and availability. However, minor variations (e.g., in color, shape, or natural inclusions) may occur, especially for handmade or natural products like crystals.
- Product descriptions and images are for reference only.
3. Orders & Payments
- Orders are confirmed only upon successful payment.
- We accept secure payments through trusted gateways such as Razorpay, UPI, and net banking.
- In case of payment failure or fraud suspicion, the order may be delayed or canceled.
4. Shipping & Delivery
- Orders are usually processed and dispatched within 1–3 business days.
- Delivery time may vary based on location and courier service availability.
- Delays caused by unforeseen events (e.g., natural disasters, lockdowns, courier issues) are not our responsibility, though we will help track the shipment.
5. Return & Refund Policy
- Returns are accepted only for damaged, defective, or wrong products received — within 3 days of delivery.
- To request a return, please email us at support@pearlnakshatra.com with order details and photos.
- Refunds, if approved, will be processed to your original payment method within 7 working days.
6. User Conduct
You agree not to:
- Use the site for unlawful purposes
- Post false, misleading, or abusive content
- Interfere with site operations or hack into our systems
Violation may lead to account suspension and legal action.
7. Intellectual Property
- All content on the website, including text, logos, images, and designs, is the property of Pearl Nakshatra.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
- Pearl Nakshatra is not liable for any indirect, incidental, or consequential damages resulting from product use or site access.
- Use all spiritual and wellness products at your own discretion. Results may vary per individual.
9. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
10. Contact Us
For questions about our Terms & Conditions, please contact:
📧 Email: pearlnakshatra5@gmail.com
📞 Phone / WhatsApp: +91-9004050195